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Wave Goodbye

Current Events By John Oates Aug 5th |

Google announced yesterday that they have decided to scrap Wave. First announced on May 27, 2009, it was introduced as “a new web application for real-time communication and collaboration.” Basically, it allowed the user to combine email, instant messaging and social networking, effectively tying everything together into one easily digestible dashboard. Just over a year later, the Wave seems to be dead in the water (disclaimer: I’m going to make a very concerted effort to make as many puns as possible in this article. If you’re not comfortable with that, I suggest you jump ship now. Told ya. Moving on).

If you’re like many of us at VaynerMedia, you thought this had a chance to be a big win and that it could possibly take off in a big way. I remember listening to folks at the office talk about how this might be a total game-changer and agreeing with them 100%. Wave had the potential to make extended conversation and interaction exponentially easier. A wave (or ongoing conversation) had the ability to show what people were saying in real time. More specifically, users could weigh in on different parts of the conversation chain and extend it in a different direction. Each contributor’s actions were distinctly marked and recorded so that every Wave participant could see exactly who was contributing what. It really seemed as if this was a tool that was going to be widely used once everyone became comfortable with it. Unfortunately, the platform never caught on and the anticipated popularity never materialized.

I got my invitation to try Google Wave on November 29th. I played around with the features and, honestly, I really liked it. I think that the UI was great and that the platform did exactly what it set out to do: visualize conversation in an easily digestible way. In my opinion, and I think that a lot of people will agree with me, the main problem is that the features of Wave, are just that, features. It’s just not enough to support an entire platform. I think that as time goes on, Google will chop up the different pieces of Wave and distribute them to already-thriving platforms. Example: I don’t think that the “visualization of conversations” feature is enough to warrant a dedicated platform. However, I do think it can compliment the hell out of GMail.

I should note that Google has already said that they plan on using some of these aspects on current and future projects. Furthermore, they are going to release most of the source code of Wave so that users (both commercial and private) can customize it to their own specifications.

I’m really curious to hear your thoughts on this. What about Wave was useful? What about it wasn’t? What aspects of Wave would you like see integrated into your everyday Google experience? Was it a failed product or was it just ahead of its time?

And in conclusion, I want to point out that, in my opinion, this is not a loss for Google. Yes, Lars and Jens Rasmussen’s, co-founders of Wave and Google Maps (thanks for the latter, by the way) project didn’t pan out the way they intended, but it will end up vastly improving the future user experience of Google as a whole. So, you could say that Wave didn’t rock the boat like it was supposed to, but its ripples will be felt for a long time to come (finished strong).

Filed Under: Current Events

Author: John Oates

Born in New York, John grew up with a passion for business, basketball, and stereotypical interests pertaining to residents of the state (the Yankees, occasional bouts of road rage, so on and so forth). After graduating from Boston College with a degree in English, John played professional basketball for one year before making the expected and very obvious transition to VaynerMedia where he currently holds the title of Project Manager. John is a huge fan of people, learning, talking, celebrating (deservedly or otherwise) or any combination there-in.
  • http://twitter.com/NeilSarkar Neil Sarkar

    I think it was a good idea that they uncharacteristically waited too long and built up too much anticipation for, rather than releasing gradually with a minimal feature set and building up.

    If you looked at the developer tools you could see that they were getting a little too ambitious with hypothetically useful features and probably not focusing enough on core functionality.

    That having been said, I think philosophically they were right: a platform can come along that drastically improves lightweight, real-time collaboration. It just won't be Google Wave.

    That ship has sailed. They couldn't weather the storm. The siren song of feature creep drew them in and sunk them. I'm done.

  • http://twitter.com/grosen Greg Rosen

    One big problem was that Google went with an invite system similar to when Gmail was in its infancy. This worked for Gmail since you could still email people at other email addresses. However, having this invitation system for a product designed to have network cooperation is silly. Google Wave was never meant to be a small exclusive site it was designed to have been used by people all around the world and Google handled it poorly. One could of course argue the site was not feature complete enough or too buggy for mass consumption and to that I would say Google should never have released it when they did.

  • http://twitter.com/toddkh Todd Hamilton

    For me the replay was a great feature, it created a context for what you were currently reading, so even if you joined the wave late, you could catch up and understand what was going on.

    I think your right in terms of Wave's features being redistributed throughout the googleverse, and I'd love to see some of this make it's way into Gmail.

  • http://twitter.com/timvalen Tim Valentine

    I guess that it was a good compliment to GMail. I never really needed to collaborate in a manner that would make it useful, so to me it was never more than a glorified IM. Although I am glad to here that they are releasing most of the source code (“whatever most” of is).

  • http://twitter.com/JOates32 John Oates

    Interesting perspective, Tim. And thanks for the comment!

    Are you planning on doing something with the code?

  • http://twitter.com/JOates32 John Oates

    100% agree with you. By far, my favorite feature and I think it's going to do a lot to enhance gmail. Thanks for the feedback, Todd.

  • http://twitter.com/JOates32 John Oates

    While you could make a point that hindsight is 20/20, I think that Google should have recognized that an “invite only” launch for this particular project was not the way to go. Good points, Greg. Thanks!

  • http://twitter.com/JOates32 John Oates

    Great points, Neil. Thanks. A special thank you for the puns, too. I personally think they were better than mine.

  • http://twitter.com/timvalen Tim Valentine

    Not necessarily but it's good for all that it's open.

  • http://twitter.com/JOates32 John Oates

    Absolutely.

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