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How Games Make Your Company Stronger

Business sports By Neil Sarkar Jul 27th |

So, we just got back from a company retreat from Vermont…although retreat seems like kind of a misnomer, it was more of an attack.

We were on the offensive from the minute we got there, spurred on by Gary’s constant urgings of “let’s do something competitive!” and a surplus of alcohol generously supplied by Wine Library.

Over the course of the two day weekend, the following competitive activities took place:


  • Volleyball
  • Football
  • Mountain Biking
  • Relay race
  • One-on-one beer shotgunning competition
  • “Over the Top” style arm wrestling competition
  • Spontaneous “how many consecutive sweet tarts can @akopec throw from the balcony into varying distance mouths below” competition
  • 4 hour argument about whether Paul Pierce is overrated
  • A game invented on-the-fly involving deception, stealth, and wild-eyed chases in the dark that saw @garyvee, @shaunchapman, and @keithholjencin crawling on their stomachs through the dewy weeds and mud at the cabin’s perimeter in the pitch darkness as if they were in enemy territory in ‘Nam.

There were a few people there not used to the intensity, and seeing their raised eyebrows at all this got me thinking about the purpose of all of it.

It’s not immediately apparent what the purpose is for members of an internet startup to bat around a ball at each other when they’ll never surpass weekend warrior status.

To find meaning in these casual competitions, you have to look at the place sports have in our culture, and why it’s important for professional athletes at the peak of their game to compete against one another.

“After fighting, everything else in your life got the volume turned down”
-Fight Club

To the casual observer, any sport is a meaningless game around an arbitrary goal. Athletes’ salaries are more worthy of debate than their accomplishments on the field.

To the participants though, the games take on a meaning that is more powerful than the meanings found in everyday life.

Why? because sports tap into our competitive, animal nature. Every animal is wired for competition because of the scarcity of resources needed for survival.

The need to acquire food, air, water, mates, and sunlight at the expense of others is the primary driver of growth: stronger, better, faster, smarter, significantly more able to fly…whatever can give you an advantage.

Competition as inspired by scarcity also forms the foundation of one of the two most basic instincts: killing. The driving force that compels people to compete against one another in sports is a modified version of the instinct to survive by growing stronger and killing competition.

Sports are one of the most fascinating human inventions. They showcase our ability to re-route natural urges and re-assign reward systems. To transcend survival instincts and use them to organize a group of selfish individuals for a common goal.

“UNITY!!!”
-Dave Chapelle as Rick James

Look at how humans competed with other organisms way back in the day. We were smaller, weaker, and slower than most predators around us.

Yes, yes, we were smarter. But not as individuals. Try to outwit a grizzly bear and you’ll see what I mean. All we had going for us was collaboration.

Still to this day, nothing unites people so much as a common goal, and nothing inspires a common goal better than a common enemy.

Think about the world cup. Michigan fans and Ohio State fans, Auburn and Alabama, Texas and Oklahoma, were all rooting alongside each other as local sports allegiances gave way to a larger sentiment of our country as a whole against the other countries of the world.

World peace is an impossibility today, but imagine if tomorrow hostile aliens came down like in Independence Day. Any inter-human conflicts would immediately give way to collaboration in a larger struggle.

At our retreat this weekend, teams were formed and re-formed at random. Now think about it in the context practicing allegiances and collaboration.

Does this internal competition not make us that much stronger when play conflicts in the world of sport amongst ourselves give way to real conflicts between our entire company and another in the world of business?

It seems absurd to many that playing volleyball against each other gives us more of an ability to succeed at the game of business. I disagree. It’s all about the spirit of the game.

“You play to win the game. You don’t play to just play it. That’s the great thing about sports”
- Herm Edwards

We live in a world of scarcity, there is no question about it. Given that you’re reading this blog, I’m guessing you are lucky enough to not be experiencing scarcity of food, water, or shelter.

You’re faced with a different type of scarcity, a decidedly human scarcity: scarcity of attention. People have a limited amount of attention to give.

Let’s go back to the salaries of athletes for a second. The reason they get paid that much is simple: demand. The reason they compete is not, in the cases of the most successful, for money or any other tangible reward. They want to be considered to be the best by whomever is important to them, whether it’s the general public or a high school coach who slighted them.

The financial success of your brand depends on capturing peoples attention, and if you think you don’t measure individual success in terms of attention (and admiration), whether it’s from hundreds of thousands of like-minded strangers or just one of your parents, I call bullshit.

Whatever scarcity or competition you are facing, there are three approaches you can take to improve your position.

1. Embrace constructive competition (the Michael Jordan strategy)
You focus on winning through strength. You courageously admit that you are not complete; you learn from each contest. You seek stronger competition at all times, committing yourself 100% in every arena because you believe you have a chance to win.

2. Embrace destructive competition (the Tonya Harding strategy)
You focus on winning through injuring or otherwise discrediting others. Given a choice, you’ll gladly take a perceived victory over strengthening loss every time. For those who compete destructively, insecurity transforms hunger into greed and admiration into envy.

3. Refusal to compete (the Goth Kids strategy)
This happens far, far more often to all of us than any of us would care to admit. Right now, you’re implicitly denying competitions because it’s easy to convince yourself you’re doing alright when you decline to compare yourself to others.

I’m happy to report that if this weekend was any indication, it seems that everybody here wants to be Like Mike.

Filed Under: Business, sports, VaynerMedia

Author: Neil Sarkar

Frank Angelone is a born and raised New Yorker from Long Island. Frank is a graduate of Penn State University with a degree in Management and a minor in Information Systems Management. He’s a huge sports fan and enjoys entrepreneurship. Prior to moving back to New York where he grew up, Frank lived in Illinois while doing an internship and in Pittsburgh where he had his first job out of college. However, his ultimate goal was to work in an environment that combined both his passions for technology and social media. Taking on the role as Project Manager for Vaynermedia was the perfect fit.
  • http://www.socialbrandingblog.com/ Steve Campbell

    Love this post, Neil. Incorporating sports into your downtime is a great way to release all the stress and negative energy you might have after a long week at work. I especially love the quotes/references.

  • http://twitter.com/drdanymorin Dr Dany Morin

    Great post Neil.
    In my life I'm torn between being Mike or the Goth. I'm competitive by nature (sports, debates) yet in business I find it hard to be competitive because I'm in the health business. I know that I could be even more successful by being “aggressive” like some are in my profession. Yet, I really don't want to be the pushy Doc, going after more money, more patients… I'm more like the Zen Doc, going with the flow, slow growth.
    Man I really get that you speak the truth in that post… I guess I still haven't found a way to apply that to my health business. :S

  • TheGreatWazu

    What a great post and an even better idea to actually make this event happen. Busninesses need to make events like this a priority. It's way more than just a chance for all to release a neandertholic howl and to blow off built up steam. It's bonding at its best. In most work scenarios most employees deal with the same co-workers day in and day out and of course there is the pecking order too. With weekends like this everyone is equal and people get to interact with others they normally wouldn't during the grind. Events like this also expose certain inequities and strengths in everyone which presents the opportunity for good sportsmanship and a camaraderie that lasts far beyond the weekend. It's actually worth it to do stuff like this even at the expense of temporarily ignoring a heavy work load, conflicting scheduling and perceived lost revenue. Through the years of having our own “nights out” , one other thing I'd say is to not let outsiders in. It's more special that way.

  • http://jdmeier.myopenid.com/ J.D. Meier

    Beautiful stuff.

    The irony about scarcity is it's usually mindset. The mover or shaker is the one that creates a bigger playground or changes the metaphor. For example, life's not chess and it doesn't have to be win/lose. One of the smartest guides on how to create this larger playground and to boldly go where no man has gone before is Blue Ocean. Creating strategic profiles with skill is way to change the game, and that's exactly what Cirque de Soleil did to change the circus business into a new breed, where circus meets ballet with a twist. They grew a new market. We need more of that …. more new markets and growth.

  • http://twitter.com/NeilSarkar Neil Sarkar

    Kade, these are all good points.

    I guess the collaborative element is so ingrained in the culture here I didn't even think to focus on it. There's an undercurrent of mutual support to all of these things before and afterwards…but during a contest it's pure war.

    You need to strike a balance between competition and encouragement in my opinion. Perhaps in the case of a marathon that balance is shifted heavily towards encouragement.

    I think your post proposes an alternative to an environment where individualistic competition is the norm. It's also probably a little more well-thought out or directed than the brain dump I threw together in a couple hours.

    Employee ranking at an investment bank may be too far in the individualistic, zero-sum extreme…but I think it's equally unhealthy to give every kid who plays little league a trophy.

    Somewhere in between there is a natural equilibrium where you dont have the addictive effects of a destructive dynamic or the pacifying effects of an un-naturally supportive one.

    It's when you're competing within that balance in that short term that you can build your position in the long game.

  • http://twitter.com/NeilSarkar Neil Sarkar

    Oh, totally agree. In one of my earlier posts I put it in terms of the musical chairs analogy, imploring people to “make more chairs”

    The only undeniable scarcity is the scarcity of time, the limited duration that each person has on earth. I guess that's what I was getting at when talking about attention…when someone gives you their attention they're giving you something more valuable than money…ask any millionaire what she'd pay to have her youth back and you'll see what I mean.

    So thanks for giving some of your time to read and comment on the article. I hadn't heard of Blue Ocean, putting it on the reading list now!

  • http://twitter.com/NeilSarkar Neil Sarkar

    Thanks for the comment Wazu.

    Great point about the level playing field. Doesn't matter what you do or how long you've been on the company when you're on a football field, it just matters how good you are at eluding defenders and coming down with the ball.

    When that precedes a good barbecue by a bonfire, it certainly sparks more cross pollination of ideas than you would have at a group lunch in the middle of a day at the office

  • http://twitter.com/NeilSarkar Neil Sarkar

    Well, being competitive and being aggressive aren't necessarily the same.

    In fact, the most competitive people are usually the most level-headed on the field. Expertise is manifested not just in knowing how to move, but when not to move.

    Slow growth is nothing to be ashamed of…whether people thought the turtle was competitive or not at the outset, he ended up winning the race.

    My theory is that as long as you're growing exponentially in one facet (learning, profits, family…whatever) you should focus on that while the momentum is there so that you'll be in a better position to get the other parts you're missing together when their times come

  • http://twitter.com/NeilSarkar Neil Sarkar

    Thanks man…you know me: always referential, never reverential.

    Saw u talking about it on twitter the other day…you still thinking of moving to NY for that 'ship?

  • http://www.socialbrandingblog.com/ Steve Campbell

    haha Definitely! I've been doing my due diligence to try to locate a place to live. Once I realized there was a subway station right near Sunshine Suites it made the search a lot easier. I just need to get all the plans straightened out and hopefully I can join you guys soon!

  • TheGreatWazu

    With all due respect Kade, you seem like a sensible, well educated chap and probably a good guy too but retreats are not designed to be sustainable long term. Neither are orgasms for that matter, but ya know I still love 'em! As far as needing more to get the same effect like caffiene…I disagree there too.
    Camaraderie? I'm sure VM isn't a perfect company and that there are internal issues with clashing personalities just like every other company out there. Sometimes certain individual camaraderies aren't forged at the office and competition is a forced catalist that can make them happen.
    As far as gaining clients goes, it's not because of camaraderie. It's because of competitiveness and results. Clients are lost just as they are gained, camaraderie or not. The trick is to gain more than you lose. Hey, I guess I disagree with your post, but on the other hand you bring valid points and I could definately be wrong. I just like the exchange of opinons and learning. Have a great day Kade.

  • http://twitter.com/NeilSarkar Neil Sarkar

    Well, I'd argue that gaining (and retaining and impressing) clients comes from a combination of camaraderie and competitiveness. When I see AJ work his ass off to land a new client, it motivates me to up my game and “compete” with what he delivered by delivering code at the same level.

    However if someone new comes on with less experience, the focus is on encouragement rather than competition, and that strengthens the pack too.

    And actually, believe it or not, I can't think of one internal issue or personality clash here that wasn't rapidly resolved. Gary and AJ make a point to hire open-minded people, and while we're certainly a diverse bunch that can disagree on matters of opinion, we never disagree on matters of heart.

  • TheGreatWazu

    Well Neil, working well together is what's needed to be successful as a team. Camaraderie is when you enjoy that act. You don't need camaraderie to get new accounts but to keep them happy long term …yes. Your internal competitiveness and your desire to always be one-up on your competiton as well as having the ability to show prospective clients documented past results is what gains new accounts. I see you agree with me that there are internal issues and personality clashes. Normal. Also glad to see that you rapidly resolve them like I do. Always freaks me a little when I reply to the poster and get a response from the blogger. LOL Great post Neil.

  • http://twitter.com/KadeDworkin Kade Dworkin

    Neil,

    That collaborative environment that you may simply take for granted, I believe, is one of VM's greatest strengths for acquiring and retaining top talent. There are way too many companies out there that focus on internal competition that prevents a burn-out culture.

    I think my original post really missed one key point though that you've jumped around in the comments but have never exactly stated explicitly: The sense of competition comes from those taking part in the activity, it's not forced on them. I think that's a key point that GV and AJV have made in hiring who they have. The members of the team I've been fortunate enough to meet all create a competition on their own (be it with themselves or other members of the team) and that creates the internal need to “step up” and gain new skills to be able to continue to compete.

    Your last line in your comment is the key. Thanks.

  • http://twitter.com/NeilSarkar Neil Sarkar

    Kade, you nailed it with that, that the desire to compete is internal rather than forced…

    it's really interesting that often times the things we don't think to mention are often the most interesting to other people. Like so many useful code snippets come in blog posts that start with “I don't even know if this is worth posting, but….”

    Thanks for extending and drawing further meaning out of what was a bit of a disjointed post.

  • http://twitter.com/KadeDworkin Kade Dworkin

    I have little information on who you are so I lack any ability to gain information that would lead me to understand your frame better. That stated, I'm going to work with what I've got here in the comments and respond.

    I think that these retreats are entirely focused on building for the long term. If it was a short term play, they'd give everyone a performance bonus and have the level of cash be determined by rank. The types of events that create lasting change are those that focus on exactly what Neil pointed to in his comment and even you alluded to: competition in the short term that builds the total long game position.

    I also think that you missed the fact that Neil said that there aren't lasting personality clashes in VM. I speak with a few of the folks there regularly and have never heard anything about personality drama. Maybe they don't want to talk about that kind of stuff with an outsider or maybe it simply doesn't exist. You or I wouldn't be able to know until we actually work there.

    The last point I'll respond to is that camaraderie doesn't lead to clients. I know from personal experience that the culture and environment that VM has is part of what seals the deal for clients. The managers they work with directly always look forward to their calls and seeing what new process or result the VM wants to talk about. If you were a VP of marketing and you walked into their office and saw it buzzing with activity and happy employees while they creating awesome results wouldn't it be possible that it might create the little uptick in confidence in them to sign a contract?

  • TheGreatWazu

    Kade…don't think for a moment that my response to you was in malace. Not at all whatsoever. I like point-counterpoint discussions as it is an opportunity to learn. As far as information on me, I've owned a Sandwich shop called, The Great Wazu in New Jersey for a million years and I'm happily married with 5 kids.
    I never inferred that there were long lasting personality clashes at VM btw. I just happen to know that situations arise at every business and the likelyhood increases with the amount of employees. I've been a boss longer than most VM people have been alive. A good business keeps internal issues inside. I also agree and have commented quite often that the VM team is as tight as a drum. I've even personally asked Gary his “secret” and he's told me the answer too. Those guys are lucky to have him and he them.
    I see that you think that these retreats are entirely focused on building for the long term. I think that long term is built on lots of short terms and I also think that the main mission of the retreat was fun. I could be wrong. It happens but I always learn.
    Camaraderie and NEW clients…………hmmm……nah. I'll give you the point of a VP walking into those offices and seeing everyone working marveously together as a reason to sign but 99% was the other things you said regarding new processes and awsome results. Speaking of results, that is exactly what it takes to retain business. You might be getting 25,000 bucks a month from a client but if you aren't producing enough new business to justify that price tag you'll either lose the client or have to drop the price to retain them. Its all about price vs results but thats common knowledge. Be well and thank you for your response. I look foward to more from you.

  • http://twitter.com/KadeDworkin Kade Dworkin

    I'll keep this super short in hopes to simply leave this as an agreement to disagree. In my experience:

    - A lot of short term tactics won't make a long term strategy
    - People and results don't live in a vacuum. Divorcing the environment from the result is unwise as the environment is a major piece in why the results happened

    Cheers!

  • TheGreatWazu

    Kade…I've known you are GV approved and a marketeering guru and such. I respect that. That's why I took you to task and by doing so you've elaborated which is what I wanted. Me? The only thing I've done is to work in the trenches, touch, feel, listen, satisfy customers and pick brains when it seems like they are worth picking, like yours. Our only disconnect is that I'm not so sure there was really a “tactic” with the retreat to begin with. Sometimes there's just fun. Gotta take your marketing hat off once in a while. Good luck with your endeavors. You have Gary's blessing so I'm sure you are worth a lot and I've learned from our exchange. Thanks. Almost as fun as talking to Markus and Oates about athletes and what makes them tick.

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    [...] noticed, we at VaynerMedia are quite the competitive bunch. Several weeks ago, our lead developer wrote a piece about a recent team trip to Vermont. “We were on the offensive from the minute we got [...]

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